How a ‘Backwards’ Admin Strategy Grew a Mortgage Business by 40% in 6 Months
In just 50 minutes, this podcast will challenge everything you thought you knew about business growth and reveal the strategies that truly drive success.
What if the key to scaling your business wasn’t found in working harder, but in rethinking how you handle the small stuff? For many business owners, admin tasks are a necessary evil—important but time-consuming responsibilities that often get in the way of focusing on growth. However, award-winning entrepreneur Paul Flavin discovered a game-changing strategy that turned this challenge into a massive opportunity.
In a recent podcast interview, Paul revealed how rethinking his approach to admin tasks helped him achieve an extraordinary 40% growth in his mortgage business within just six months. As someone who has successfully built and sold four thriving businesses, Paul’s insights are a goldmine for any entrepreneur looking to scale smarter, not harder.
Why Admin Is the Secret Growth Lever
Admin tasks are often seen as a cost centre rather than a growth driver. Yet, Paul’s “backwards” admin strategy flips this perception on its head. Instead of focusing on traditional efficiency tactics, he identified areas where admin processes could directly impact client satisfaction, team productivity, and ultimately, revenue growth.
By strategically rethinking and automating repetitive tasks, redistributing workloads, and aligning admin efforts with business goals, Paul created an environment where his team could focus on high-value activities. This not only saved countless hours but also ensured that every admin task served a purpose in driving growth.
The Surprising Admin Shift
So, what’s the secret behind this transformation? Paul advocates for prioritising proactive admin over reactive workflows. This means anticipating client needs and operational challenges before they arise. For example:
- Client Communication: Ensuring clients receive timely updates without the need to chase information.
- Document Management: Streamlining processes to eliminate delays in approvals and submissions.
- Team Efficiency: Empowering team members with clear processes and the right tools to eliminate bottlenecks.
Paul explains, “Most businesses approach admin as a chore to get through. But when you see it as a way to make your operations seamless and your client experience exceptional, the results speak for themselves.”
The Results: 40% Growth and a Happier Team
Implementing these changes wasn’t just about boosting revenue. It also reduced stress across the team. By addressing inefficiencies, Paul created a culture where employees could focus on what they do best, rather than being bogged down by unnecessary admin burdens.
This shift also allowed Paul to step back from day-to-day operations and focus on strategic decisions that propelled his business forward. The result? A 40% increase in revenue in just six months and a stronger, more resilient business model.
What This Means for You
If you’re a business owner, particularly in the mortgage industry, Paul’s insights are a must-learn. His approach proves that admin tasks don’t have to be a burden—they can be a powerful driver of growth if handled strategically.
Are you ready to rethink your admin strategy and unlock new levels of growth for your business?
🎧 Listen to Paul Flavin’s full 50-minute podcast interview now to discover how you can apply these transformative strategies to your business.
Having built & sold four businesses then transferring to a successful career as a Business Coach & Mentor, there’s nothing more Paul enjoys than meeting with clients to help support their growth from Technicians to fully fledged business owners. “Seeing the change & growth in the business owner is far more rewarding even than seeing their businesses flourish”.
When Paul isn’t helping turn small business owners into entrepreneurs, he can be found searching the internet for interesting cars, driving interesting cars or walking around fields of interesting cars, usually with the long suffering love of his life, Julie. Yes, he likes cars………….a lot.
